PRIVACY POLICY

Privacy Policy

Handling of Personal Information and Specific Personal Information

Sumitomo Heavy Industries Material Handling Systems Co ., Ltd. (hereinafter referred to as "SHI-MH") recognizes the important obligations, we have to observe as a Personal Information Handling Business Operator, to protect the personal information and Specific Personal Information that we hold, and we will handle such information appropriately as described below.

1. Acquisition of personal information

When acquiring personal information, we shall notify or announce any matters necessary concerning the purpose of such use or other items, acquire such personal information by lawful and fair means, and not use any wrongful methods.

2. Purpose of use of personal information

SHI-MH shall use personal information that has been provided only to the extent necessary for conducting business of SHI-MH within the scope of the purpose of such use as described below.

(a) Personal information of customers

  • For provision of information concerning SHI-MH's products and services
  • For sale, provision and support of SHI-MH's products and services
  • For development and provision of even better products and services
  • For responding to inquiries, requests for information, etc.
  • For conducting and analyzing surveys and questionnaires

(b) Personal information of business partners including suppliers

  • For communications, negotiations, etc. concerning transactions
  • For executing and performing contracts with business partners as well as post-contract management
  • For management of business partners information
  • For payment and other accounting procedures

(c) Personal information of job applicants

  • For contacting job applicants and sending them documentation, etc. concerning selection
  • For making determinations concerning selection and other hiring activities

(d) Personal information of employees

  • For various business communications and procedures
  • For business audit
  • For employment management
  • For management of workplace safety and health
  • For responding to compliance cases such as whistleblowing

(e) Personal information of retirees

  • For personnel information management
  • For various communications and procedures after retirement

3. Provision of personal information to third parties

Personal information held by SHI-MH shall not be provided to any third party without the prior consent of the individual concerned except in cases prescribed by laws and regulations.

4. Joint Use of personal information

SHI-MH may jointly use personal information within the scope of the purpose of Joint Use specified below.

[Personal data items jointly used]

  • Name, address, company name, position or title, telephone number, fax number, email address, and other information about such attributes
  • Videos or images taken with a camera that is built into SHI-MH's products

[Scope of parties jointly using personal data]

  • Sumitomo Heavy Industries Group or product co-developers

[Purpose of Joint Use]

  • The purpose is the same as the purpose of use of personal information by SHI-MH as Article 2 above.

[Person responsible for managing personal data]

  • Sumitomo Heavy Industries Material Handling Systems Co ., Ltd.

5. Purpose of use and handling of Specific Personal Information

Individual Numbers as specified in the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures ("My Number Act") and personal information including Individual Numbers ("Specific Personal Information) shall not be acquired or used for purposes other than those limited and expressly specified in the Act. In addition, specific personal information shall not be provided to any third party with the exception of cases limited and expressly specified in the My Number Act.
Any specific personal information shall be handled by taking appropriate data safety management measures at SHI-MH.

6. Disclosure, correction, suspension of use, etc. of personal information

When an individual desires that his own personal information be disclosed to him or her, SHI-MH shall promptly respond to such a request with the exception of the following cases.

Cases where the life, body, property or other rights or interests of the individual concerned or a third-party are likely to be harmed
Cases where there is the likelihood that the proper implementation of the Company's operations may be significantly hindered
Cases that violate laws or regulations

In addition, the company will respond, after having conducted an investigation, to cases where an individual desires that his own personal information be corrected, supplemented or deleted on the grounds that the content is not true, that use of the individual's personal information be suspended on the grounds that it is being handled in violation of laws or regulations, or that the individual's own personal information be erased or its provision to third parties be suspended.

Please direct any inquiries regarding the aforementioned to the following contact point. With respect to requests for disclosure, correction, suspension of use, etc., inquirers will be required to confirm that the inquiry is made by the individual concerned, so please be ready and willing to present documentation verifying the identity of the individual concerned (driver's license, passport, etc.).

[Contact Point about personal information]

Sumitomo Heavy Industries Material Handling Systems Co ., Ltd.
Corporate Planning Department
5-2,Sobiraki-cho, Niihama-shi, Ehime,792-8588, Japan
Tel: 0897-32-1605

Cookie Policy

We collect your browser's cookies, IP address and other items on this website to provide better service to you and perform statistic processing of this websites you visit. The information such as cookies and IP address cannot identify an individual, but they are protected as personal data under the EU General Data Protection Regulation (hereinafter referred to as "GDPR"). This cookie policy (hereinafter referred to as "this Policy") is created to comply with the GDPR, and it applies to only the personal data under the GDPR.

1. What Information Do We Collect?

We collect and use the following information on this website.

1. Google Analytics

The cookies used via this website by Google Analytics are explicitly described in the cookie policy of Google Analytics at the site below.
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?csw=1&hl=en

2. Google Adwords

The cookies used via this website by Google Adwords are explicitly described in the cookie policy of Google Adwords at the site below.
https://policies.google.com/technologies/ads?hl=en

In some cases, this website and its pages may use so-called "cookies." We also allow our third-party service providers to enable cookies for their services. Cookies are small text files that are sent to your computer or other device and stored by your browser. These cookies allow us to recognize your browser the next time you visit our website.

Server Log Files

We and our third-party service providers collect server log files (including the browser type and version used, operating system used, referring URL, hostname of the accessing computer or other device, time of the server request and IP address) on our website.

2. Purposes of Use of Your Personal Data

We use your personal data for the following purposes:

  • To improve user's experience and services on this website
  • To analyze this website
  • To collect statistics about use of this website or services
  • To conduct marketing activities on this website
  • To conduct other activities related to the above purposes

3. Lawful Basis for Processing

We process your personal data only if we are permitted by law. In most cases, we process your personal data on the following grounds.

1. Cookies that Google Analytics and Google Adwords collect : Consent

We may process your personal data based on your consent that you have given to us.

2. Other personal data : Legitimate interests

This applies to situations in which the processing of your data is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests and fundamental rights.

4. How Do We Disclose Information to Third Parties?

The following third party providers may access personal data that we collect.

Google Analytics enable and access cookies on your computer or other device to collect information including the number of visitors to our website, where visitors have come to such website from, and the pages they visited. Our website uses Google Analytics to collect and analyze certain information to be used for analysis, auditing, research and reporting. The security and privacy policies of Google Analytics can be found at the following site.

Google Adwords places a conversion tracking cookie on your computer's hard drive (called a "conversion cookie") whenever you click on an ad delivered by Google. If you visit specific pages of our website, Google and we can track whether were forwarded to that page by clicking on an ad. These statistics tell us the total number of users who clicked on the ad delivered by Google and opened a webpage having a conversion tracking tag. Our website uses Google Adwords to collect and analyze certain information to be used for analysis, auditing, research and reporting. The security and privacy policies of Google Adwords can be found at the following site.

5. How Long Do We Keep Your Personal Data?

We keep your personal data for as long as necessary for each specific purposes of use. The appropriate retention period of personal data is determined according to each purpose in view of the necessity for protection of your data.

6. Cross Border Transfer of Your Personal Data

Personal data and other information that we and third party providers collect may be transferred to and maintained on the third party providers' computers and servers located outside the countries where such third party providers are located. With respect to data transfer to the United States, Google Analytics and Google Adwords comply with the EU-U.S. Privacy Shield Framework to ensure an adequate level of protection of your personal data when transferred to the United States.

7. Your Rights to Control Your Personal Data

1. Rights to access, rectification, deletion and restriction

With respect to the processing of personal data, you are entitled to:

  • Request us to provide you with access to your personal data in accordance with Article 15 of the GDPR,
  • Request us to rectify your personal data in accordance with Article 16 of the GDPR,
  • Request us to delete your personal data in accordance with Article 17 of the GDPR, and
  • Request us to restrict processing in accordance with Article 18 of the GDPR.

2. Right to data portability

In accordance with Article 20 of the GDPR, you have the right to data portability if personal data about you is processed under Article 6(1)(a) or (b) of the GDPR and such processing is carried out by automated means.

3. Right to object

In accordance with Article 21(1) of the GDPR, you have the right to object to the processing of your personal data including profiling about you conducted under Article 6(1)(e) or (f) of the GDPR, based on grounds relating to your specific situation.

In accordance with Article 21(2) of the GDPR, if personal data are used for direct marketing purposes, you have the right to object to the processing of personal data about you for such marketing. This applies to profiling to the extent that it is related to such direct marketing.

4. Right to withdraw consent

If processing is based on your consent (Article 6(1)(a) or Article 9(2)(a) of the GDPR), you have the right to withdraw your consent, without affecting the lawfulness of the processing carried out on the basis of the consent prior to its withdrawal.

5. Right to Lodge Complaint

You have the right to lodge a complaint with a supervisory authority in accordance with Article 57(1)(f) of the GDPR.

8. Opt-out

You have the right to refuse or accept cookies from this website at any time by settings in one or both of the following ways.

  • On our website where the cookie consent banner is displayed, you can choose to allow or deny cookies that are not essential to the functionality of the website by clicking on the "Cookie Settings" link in the banner. But please note that if you reject cookies, you may not be able to use some of the services on this website.
  • You can refuse cookies by changing your browser settings. You may wish to refer to "https://www.allaboutcookies.org/manage-cookies/index.html" for information on commonly used browsers. But please note that if you reject cookies, you may not be able to use some of the services on this website.

9. Changes to This Policy

We may change or modify this Policy as needed and will post the updated Policy with a "Last Updated" effective date of the revisions. We recommend that you review this Policy regularly. If we make a material change to this Policy, we may post a notice on this web site separately to indicate that the policy has been updated.

10. Contact Us

If you have any questions about your rights under this Policy, or other matters concerning the protection of your personal data, please contact us at the following address:

Sumitomo Heavy Industries Material Handling Systems Co ., Ltd.
Corporate Planning Department
5-2,Sobiraki-cho, Niihama-shi, Ehime,792-8588, Japan
Tel: 0897-32-1605

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